Shipping policy

Thank you for shopping with LumixaLab. We are committed to delivering your order as quickly and safely as possible.

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email.

Shipping Time
Estimated delivery times:

* United Kingdom: 5–8 business days
* Europe: 7–12 business days
* International: 7–15 business days

Please note that shipping times are estimates and may vary due to factors.

Shipping Costs
Shipping fees are calculated at checkout based on your location.
We may offer free shipping during special promotions.

Tracking Information
Once your order has been shipped, a tracking number will be sent to your email so you can follow your delivery.

Customs, Duties and Taxes
For international orders, customs fees or taxes may apply. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping details are correct at checkout. LumixaLab is not responsible for orders delivered to incorrect addresses provided by customers.

Lost or Delayed Packages
If your package is delayed or lost, please contact us at:
📧 lumixalab@gmail.com

Please ensure that your shipping details are correct at checkout. LumixaLab is not responsible for orders delivered to incorrect addresses provided by customers.

Lost or Delayed Packages
If your package is delayed or lost, please contact us at:
📧 lumixalab.com